Clinic Policy

Booking An Appointment

Our goal is to provide quality patient care in a timely manner. Therefore, we encourage that you schedule an appointment for your clinic visit. Our earliest appointment is at 1030AM and last appointment is at 6PM, Mondays to Saturdays. By making an appointment you will avoid waiting.

Please also inform us by calling 03-80811521 at least one day before if you are unable to attend an appointment.

Confirmation Calls

As a courtesy, we will contact you via phone or text message at least 1 day before your appointment. Please make sure you give us the best number to reach you.

Consultation Fee

If you would like to have a consultation with the doctor before choosing a service, you may book one for a fee. The consultation includes a skin examination and will focus on addressing all of your concerns and questions.

Payment

Payment is due at the time of service. Kindly be advised that we accept cash, credit cards (Visa & MasterCard only) or debit cards. We also provide 6 or 12 months interest-free instalment plans for Maybank Credit Card holders.